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The Last Impression · Issue 2026
Moraware sends
a PDF.
You send this.

The last thing your customer touches shouldn't be an email attachment. Every job in SlabOS gets a branded, living portal — their own countertop in 3D and AR, drawings they sign page by page, live job status, and a pay button. One link, no app, their phone.

No app to install Signed page by page Your brand, not ours
Northside Stone
& Tile Co.
Drawings approved
Kitchen · Calacatta Gold
Spin it, or drop it in your kitchen in AR
Install day · Fri, 9:00 AM
We'll call 30 minutes out
Balance due · $9,210
Pay from the portal
One secure link iOS · Android · no app

What the homeowner opens — carrying your shop's name, not ours.

Chapter One
01
The attachment

You did the work.
They got a PDF.

Someone spends twenty thousand dollars with your shop. The last thing they receive from you is an attachment in an email, opened once on a phone and never found again. Then two weeks of texting to ask what's happening.

It isn't that the PDF is ugly. It's that a document can't answer a question, can't be signed, can't take a payment, and can't tell you whether anybody read it.

"Did you get my email?"

The quote is buried under forty other messages, and you have no idea whether it was opened.

The status call

Every customer wants an update, and every update costs someone in the office ten minutes.

Print, sign, scan, send

Approving a drawing turns into homework. So it sits on the counter for a week.

"Is this the right one?"

Three revisions in, nobody is certain which drawing the customer actually agreed to.

A portal isn't a prettier PDF. It's a place the job lives — one link that keeps answering questions long after you've stopped typing.

Chapter Two
02
What's behind the link

One link.
The whole job.

No login to create, no app to download, no password to forget. One secure link, sent once, that keeps working from quote to final payment — and updates itself as the job moves.

Their slab in 3D

The actual vein-matched stone, assembled — not a flat drawing. Spin it, zoom it, walk the rooms.

In their kitchen, in AR

They point a phone at the room and the countertop stands there at true scale. iOS and Android, no app.

Drawings to approve

Initial every page, sign once, done — from the phone in their hand.

Where the job is

Quoted, templated, fabricating, install day — the answer to the question they were about to call about.

A pay button

Deposit and balance, right there. Invoiced, paid and outstanding at a glance.

Who's coming

Names and faces of the crew arriving at their home — trust built before the truck does.

Chapter Three · The turn
03
3D and AR

They stand it up
in their own kitchen.

This is the part nobody else in the category can send. The portal carries the real slab photo mapped onto the quoted countertop, with the vein running unbroken across the seam — the actual stone and the actual layout, not a render of something similar.

Then they tap once and it is standing in their kitchen at true scale, locked so it can't be pinched bigger or smaller. A countertop you can walk around before it is cut.

Their stone, not a stand-in

Photographed slabs mapped onto the quoted pieces, seams vein-matched where they actually fall.

Lit like a room

Cabinet runs, windows and light across the surface — so polished reads polished and honed reads honed.

True scale, locked

The AR model can't be resized. What stands in the kitchen is the size it will be.

Nothing to install

It opens from the link on iOS and Android. No app store, no account, no friction.

Chapter Four
04
Approvals

They sign the drawings
from the couch.

Send the drawings straight from the job's files and the customer gets a page they can actually use: every sheet initialled one at a time, the terms signed once at the end, on the phone in their hand. No printer, no scanner, no "I'll do it tonight."

The moment they sign, the signed copy files itself back into every folder the originals came from and the job flips to approved. Nobody in your office moves a file.

And if it isn't right, they say so in the portal — a revision request, or a flag on the specific drawing — instead of going quiet for a week.

Page by page

A seven-page drawing set takes seven initials. You can show they saw each one.

Signed and versioned

Earlier approvals stay on the record, so there is never a question about which drawing was agreed.

Filed automatically

The signed PDF lands back in the job's folders the second it is signed.

Or they push back

Request a revision or flag a drawing from the same screen. A real answer beats silence.

Chapter Five
05
Getting paid

The same link
takes the money.

The deposit that unblocks fabrication and the balance on install day are two taps from the drawing they just approved — not a separate email, a separate portal, and a separate reminder three days later.

Deposit

Paid where they said yes, while the yes is still fresh.

Balance

Invoiced, paid and outstanding shown plainly, so nothing has to be chased.

On the record

It lands against the job in SlabOS and carries through to your books.

Chapter Six · The part they don't see
06
Your side of the glass

You stop guessing
whether they read it.

The portal reports back. You can see when the link was opened, how long they stayed, whether they downloaded the PDF, and whether they stood the countertop up in their kitchen in AR.

That turns the follow-up call from a guess into a decision. A quote opened four times and viewed in AR is a live deal. One that was never opened isn't a slow customer — it's an email that went to spam.

Opened

Timestamped, every time — not "sent", but actually opened.

Viewed in AR

The strongest buying signal in the whole funnel, and it lands on the job.

Downloaded

They saved the quote. Usually because somebody else is about to see it.

Still reading

Time on the page, so you know the difference between a glance and a read.

Chapter Seven · How it fits
07
Your shop, not ours

The customer never
learns our name.

Your logo, your colours, your rep, your reviews. And you decide which parts of the portal a customer sees — turn modules off for a job that doesn't need them, or go quiet on the ones that shouldn't be chased.

Fully branded

They see your shop. SlabOS runs quietly underneath.

You pick the modules

Show 3D, payments, the crew — or don't. Per shop, on your terms.

Fed by the job

Status, drawings, crew and invoices come straight off the record. Nothing is maintained twice.

And then they show it

A homeowner who watched their counter come to life shows the portal to everyone who walks into that kitchen.

Your last impression is your best salesperson — and it works every day, on somebody else's phone, without you.

See a live portal

Send them something
worth opening.
Worth sharing.

Book a demo and we'll open a real portal on your phone — the 3D, the AR, the drawings, the pay button — then quote, draw and nest a real job on one screen. And we'll move your data off Moraware for you.

One platform · one login, one bill · see pricing

Epilogue · portal questions
Does my customer have to create an account or install an app?

No. The portal opens from one secure link — no signup, no password, no app store. The 3D and the AR both run in the phone's browser on iOS and Android.

Can customers sign drawings from their phone?

Yes. You send the drawing set from the job's files and the customer initials every page, then signs the terms once at the end. The signed copy is filed back into every folder the originals came from, and the job flips to approved automatically.

What if the customer wants a change instead of approving?

They can request a revision or flag a specific drawing from the same screen, and comment on the job. It reaches your shop as a real answer instead of silence.

Can I tell whether the customer actually opened it?

Yes. The portal records when the link was opened, how long they stayed, whether the PDF was downloaded, and whether they viewed the countertop in AR — all against the job, so follow-up is a decision rather than a guess.

Is it branded to my shop or to SlabOS?

To your shop — your logo, colours, rep and reviews. You also control which modules a customer sees, so a job that doesn't need 3D or online payment simply doesn't show them.

Can they pay from the portal?

Yes — deposit and balance, from the same link that carries the drawing they just approved. Invoiced, paid and outstanding are shown plainly, and payments land against the job in SlabOS.

Keep reading
The 3D engine Try AR Product tour Win work vs Moraware Onsite (mobile) Customer stories Pricing

SLABOS IN MOTION 10 FILMS

SEE THE WORKFLOW.IN MORE DETAIL.

A closer look at the decisions, details and handoffs that make the work happen.

7 Pages 7 Initials

Template sign-off, page by page: the customer initials all 7 drawing pages, confirms every sink and faucet, signs once, and the job flips to Drawings Approved.

Open video ↗

92 Not 90

SlabOS customer portal: a homeowner flags an island drawing (92 inches, not 90), the shop gets an urgent alert, sends a corrected version, and the customer confirms it before the saw.

Open video ↗

Change order. Signed.

Follow a change order through customer review and signature, keeping the revised work connected to its quote.

Open video ↗

I Never Signed That

Three weeks after install: "I never signed that." In SlabOS, signing takes a one-time emailed code that expires in 10 minutes. Wrong code, nothing signs. Replaced drawing, refused. The signed drawing carries its own verification record. slabos.com

Open video ↗

Howd We Do

The install is done. Now what? The SlabOS customer portal lays out the wrap-up in order: the balance first, then their rep, then the review ask. Last on the page, on purpose. slabos.com

Open video ↗

Signed, invoiced and paid

Follow code-verified signing, an optional deposit invoice, a change order and phone payment through the customer portal until the example balance reaches zero.

Open video ↗

Publish the quote revision when it is ready

Keep the customer portal on the published quote revision while you edit. Press Update Portals to share the revision; job progress, photos and invoices continue updating live.

Open video ↗

Live crew arrival tracking

When the crew taps Navigate, an enabled shop can send the customer an en-route email. The customer's portal tracker refreshes while the crew is on the way.

Open video ↗

Let customers choose a color on the quote

Present multiple color options on one quote link. The customer's selection approves the option and notifies the shop so it can prepare the contract or refine the quote.

Open video ↗

Keep job photos and PDFs together

Crew photos and office PDFs land on the same SlabOS job; each file's On Portal switch decides what the customer sees, and they can confirm it from the portal.

Read the clip: text and visual description

SlabOS - Job Files, Photos and PDFs. On-screen text and picture, in order. The video has no voice-over; music and sound effects only.

Photos in texts. PDFs in email.
Scattered across phones and inboxes.
Loose job photos, PDF drawings and emails drift around the screen.

One job. Every photo and document.
Job: kitchen.
The loose files are pulled into a single job folder.

Field photo. Crew app, camera.
A crew phone frames a photo of an L-shaped countertop with a sink. The shutter fires.
The phone shows "Photos · 1" and a Submit button, which is pressed.
Saved on the job as a site photo.

The PDF. Office, job files.
A PDF plan of the same L-shaped counter (120 inch run, 84 inch return, sink cutout) drops into the upload area.
The Portal checkbox is unchecked. Upload All is pressed.
Saved as a PDF document.

The job's file list, with an On Portal column:
Site Photo, from the crew app. On Portal off.
PDF Document, from the office. On Portal off.
Email, from the office. On Portal off.
3 files. On Portal is off by default.

The PDF Document's On Portal switch is turned on. The photo and email rows stay off.
1 on portal. One switch. One PDF shared.

What the customer sees.
The customer portal shows Measurements & Documents, 1 to review: KITCHEN-TEMPLATE.PDF, with the plan drawing.
Two buttons: I confirm this is correct, and Not correct.
The customer confirms. Confirmed. The shop has been notified.
On the job file: Ack'd.

Every file on the job. One switch to share.

SlabOS. Every photo and PDF. One job.
slabos.com. Book a demo.

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